Do you have a problem? Do you live in Pembrokeshire? Would you like to hear a friendly, knowledgable voice? Then Pembrokeshire Community Hub (that's us) is the first place to call.
01437 723660
One Call That's All
Whatever your age, no matter your personal circumstances, we are a one-stop shop for advice, guidance, information and signposting.
The Pembrokeshire Community Hub is easy to access, stigma free, friendly and approachable and open to anyone and everyone in Pembrokeshire. We support people to find solutions not services.
It's OK to ask for help
We address issues of importance to the individual and their wellbeing, aim for a same day response and a good quality up front conversation. We enable the individual to see themselves as part of the solution, keep solutions as local as possible and stay with that individual until a solution has been found.
Originally set up by Pembrokeshire County Council as an emergency response to the COVID-19 pandemic in 2020, the original Hub was aimed at people who were isolating or vulnerable and who needed help with anything from food shopping, collection of prescriptions to walking the dog.
It was a place where people could get much-needed assistance either for themselves or on behalf of others.
The Hub worked through a dynamic multi-agency approach, taking an incredible nine and a half thousand calls. And in around half of those conversations it quickly became clear that, after dealing with the specific query, other problems could be identified, problems with which the caller could also be helped.
Because of this level of assistance and the speed and success with which it could be delivered, it soon became obvious that the Hub was an extremely valuable way for people to access preventative services, to get help with issues as early as possible.
The decision to make a permanent version of The Community Hub, therefore, was a no brainer.
The new Pembrokeshire Community Hub is now being run by PAVS and its partners, based in the PAVS offices in High Street, Haverfordwest but also out and about in the community through its Community Connectors.
