EcoDewi Home Energy Advice Team (HEAT)
Though unable to offer support this year, EcoDewi has nevertheless retained the valuable information and advice it acquired during last year's Keep Warm Keep Well project and archived it on their excellent website. Much of that content is still extremely useful. To read more go to: https://ecodewi.org.uk/home-energy-advice-team/
Emergency Energy Support
If you have a pre-payment meter and are concerned that you will not be able to top up either your gas or electric account, then we may be able to provide emergency support to assist you. Our Specialist Energy team can also offer advice and information on what other energy support provisions might be open to you.
Start by calling us here at Pembrokeshire Community Hub on 01437 723660.
Quick tips to save energy at home - Energy Saving Trust
A nice easy-to-understand page with sensible advice on how to save money on energy bills over the coming months.
Scope Disability Energy Support
Free energy and water advice for disabled people helping them on how to manage energy and water needs.
https://www.scope.org.uk/disability-energy-support/
Older People’s Commissioner for Wales
Cost of Living. Financial Entitlements. Frequently Asked Questions. The Commissioner has brought together helpful information to answer some key questions about the financial assistance that may be available to help older people through this difficult time.
https://olderpeople.wales/resource/cost-of-living-faqs/
ATEB Customers
If you are struggling with your energy bills and, to be honest, who isn't right now, get in touch with Cheryl and ATEB’s Save Energy, Save Money project. You might be surprised how much they can help you.
Email: home-energy@atebgroup.co.uk
Call or text on 07929 021182
Also call: 0800 854 568
Frame
Free, friendly drop-in sessions with Frank, our Community Fuel Poverty Coordinator, to discuss:
- Fuel Poverty
- Carbon Monoxide Safety
- The Priority Services Register
- Energy Efficiency
- Reducing Household Waste
- Climate Change
- Money guidance
- Budgeting
- Benefits checks
- Income maximising
Merlin's Bridge FRAME 10 am - 11am Tuesdays and Thursdays.
Pembroke Dock FRAME 10am - 11am Wednesdays and Fridays.
For more information call Frank on 07548 763457
Or email him at: frank@frameltd.co.uk
https://www.ageuk.org.uk/globalassets/age-cymru/documents/information-guides-and-factsheets/fs1w.pdf
Age Cymru Assistance with Heating Costs in Wales
A link to Age Cymru's extremely useful advice and guidance PDF:
Cwm Arian Advice and Help
Free independent advice on and support with rising energy bills, household energy efficiency improvements, as well as other ways to make your home affordable, cosy and healthy to live in.
Have a look at the excellent information on their website: cwm arian
You can also call Cwm Arian on 01239 920201 / 611947
Or email them at: admin@cwmarian.org.uk
Nest Advice and Help
If you’re worried about your energy bills, call Nest and speak to one of Nest's friendly advisors. They can offer free and impartial advice on:
- Saving energy and water
- Money management
- Making sure you’re on the best energy and water tariff
- Whether you are entitled to any benefits to boost your income
Call us on: 0808 808 2244
Grants
If you’re in debt to your energy supplier you might be able to get a grant to help pay it off.
The following energy suppliers offer grants to their customers:
- British Gas Energy Support Fund - apply for a grant on the British Gas Energy Trust website
- Scottish Power Hardship Fund - apply for a grant on the Scottish Power Hardship Fund website
- Ovo Energy Fund - apply for a grant on the Ovo Energy Fund website
- E.ON Energy Fund - apply for a grant on the E.ON Energy Fund website
- E.ON Next Energy Fund - apply for a grant on the E.ON Next Energy Fund website
- EDF Energy Customer Support Fund - apply for a grant on the EDF Energy Customer Support Fund website
- Octopus ‘Octo Assist Fund’ - apply for a grant on the Octopus website
If you can’t get a grant from your supplier you might be able to get a grant from the British Gas Energy Trust. These grants are available to anyone: you don’t have to be a British Gas customer.
However, you’ll need to get debt advice before applying.
Locally, Citizens Advice Pembrokeshire provide debt advice; they can also help if your finances are stretched and you have a prepayment meter. Referrals to this service are via Pembrokeshire Community Hub 01437 723660.
If you need help or support with any of this information please do not hesitate to contact Pembrokeshire Community Hub.
